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Contact FinPay ULTRA

We're here to help you with APIs, technical support, partnerships and business queries.

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9:00 AM TO 11:00 PM
PCI-DSS aligned
Dedicated API desk
0%
Platform uptime
0h
Avg. first response
0
API calls monthly
0
Monitoring & alerts
Reach us

Every channel, one place

Pick whichever is fastest for you — our team monitors all of them during business hours.

Office Address

159 new prem colony street no 4 kaithal road
Karnal haryana
132001
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Phone

8684018330
7206922802

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Email

support@finpayultra.com

Replies within one business day.

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Working Hours

9:00 AM TO 11:00 PM

Support desk open
How can we help

Choose the right team

Route your query to the specialists who can resolve it fastest.

Technical Support

Transaction failures, settlement mismatches, webhook retries and dashboard issues — handled by engineers, not scripts.

  • Payment & payout troubleshooting
  • Webhook & callback debugging
  • Priority escalation path
Raise a ticket

Business Sales

Custom pricing, volume slabs, partnership and reseller programmes for teams scaling their payment stack.

  • Volume-based pricing
  • Partner & reseller onboarding
  • Dedicated account manager
Talk to sales

API Integration

Sandbox keys, documentation walkthroughs and go-live reviews so your first successful call happens quickly.

  • Sandbox & test credentials
  • REST API & callback guidance
  • Go-live checklist review
Request access
Send a message

Tell us what you need

Share a few details and the right specialist will get back to you.

Let's build something reliable

Whether it's a failed settlement or a brand-new integration, we answer with specifics.

Fast, human replies No bots on the first response.
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Get instant answers on WhatsApp — share screenshots, transaction IDs or API logs and we'll take it from there.

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8684018330
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Find our office

Drop by during working hours — we recommend calling ahead so the right person is available.

159 new prem colony street no 4 kaithal road
Karnal haryana , 132001
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FAQ

Questions we hear often

Quick answers before you reach out — if something's missing, just send us a message.

Most queries receive a first response within one business day during our working hours (9:00 AM TO 11:00 PM). For anything urgent, WhatsApp or a phone call on 8684018330 is faster.

Send a message with “API Integration” as the subject and include your business name and use case. Our integration team will share sandbox keys, documentation and a go-live checklist.

Include the transaction or order ID, the exact date and time, the amount, and any error response you received. With those details our technical team can trace the request on the first reply instead of asking follow-up questions.

Yes. Choose “Business Sales” as your subject and tell us your expected monthly volume and payment methods. We'll put together pricing that matches your scale, including partner and reseller options.

It's the quickest way to reach you for clarifications and screenshots. We use a 10-digit mobile number so we can confirm your identity and follow up on the same thread — it is never used for marketing.

You're welcome to visit us at 159 new prem colony street no 4 kaithal road, Karnal haryana . Please call ahead on 8684018330 so we can make sure the right team member is available.
Ready when you are

Need API Integration?

Talk to our experts today. We'll review your stack, share sandbox credentials and get your first successful transaction moving.

Contact Sales WhatsApp
support@finpayultra.com • 8684018330
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