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Privacy & Data Protection

Privacy Policy

Learn how FinPay ULTRA collects, protects and uses your information.

Last Updated August 31, 2025
Our commitments

Privacy highlights

The principles that guide how we handle every piece of information you trust us with.

Secure Data

Your personal details are stored using appropriate collection, storage and processing safeguards.

Transparent Policies

Plain-language explanations of what we collect, why we collect it and how long we keep it.

Protected Transactions

Transaction information and passwords are protected against unauthorised access or disclosure.

Customer Privacy

We never sell, trade or rent your personal identification information to anyone else.

This Privacy Policy governs the manner in which FinPay ULTRA collects, uses, maintains, and discloses information collected from users (each, a "User") of the api.finpayultra.com website ("Site"). This privacy policy applies to the Site and all products and services offered by FinPay ULTRA.

Section 01

1. Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, and phone number.

We also collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site.

Section 02

2. How We Use Collected Information

FinPay ULTRA may collect and use Users' personal information for the following purposes:

  • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
Section 03

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Section 04

4. Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Section 05

5. Third-Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.

Section 06

6. Changes to This Privacy Policy

FinPay ULTRA has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Section 07

7. Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Section 08

8. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: support@finpayultra.com

How it works

Your information flow

From the moment you share a detail with us to the point it is retained or removed — here is the journey.

Step 01

User Information

Name, email and phone number shared when you register or place an order.

Step 02

Secure Storage

Stored using appropriate storage practices and security measures.

Step 03

Processing

Used only for the purposes described in this policy, such as your order.

Step 04

Protection

Guarded against unauthorised access, alteration or disclosure.

Step 05

Service Delivery

Enables customer support, transactions and order updates.

Step 06

Deletion / Retention

Kept only as long as needed, then removed on request where applicable.

Security

How we keep your data safe

We adopt appropriate data collection, storage and processing practices to protect your personal information, credentials and transaction data.

Encryption
Secure Servers
Protected Transactions
Privacy Controls
Account Protection
Lifecycle

The privacy lifecycle

Every stage your information passes through while you use FinPay ULTRA.

  • Stage 01

    Information Collected

    Name, email address and phone number are collected when you visit, register or place an order — along with non-personal technical details.

  • Stage 02

    Verification

    Details are checked so your account and transactions stay accurate, secure and correctly attributed to you.

  • Stage 03

    Storage

    Information is held using appropriate storage practices that guard your credentials and transaction data.

  • Stage 04

    Usage

    Used to improve customer service, personalise your experience, process transactions and send order-related emails.

  • Stage 05

    Protection

    Security measures protect against unauthorised access, alteration, disclosure or destruction of your data.

  • Stage 06

    Deletion

    Retained only as long as it serves the purposes described here — contact us to ask about removing your information.

Important Notice

Users should review this policy periodically. FinPay ULTRA has the discretion to update this privacy policy at any time, and the revised date at the top of this page will always reflect the latest version.

Your continued use of the Site following the posting of changes will be deemed your acceptance of those changes.

FAQ

Privacy questions

Short answers to the questions we are asked most often about this policy.

Your information is used to improve customer service, personalise your experience, process transactions and send periodic emails relating to your order or enquiries. We only use it for the purposes set out in this policy.

We do not sell, trade or rent your personal identification information to others. Only generic aggregated demographic information — which is not linked to any personal identification information — may be shared with business partners, trusted affiliates and advertisers.

We adopt appropriate data collection, storage and processing practices along with security measures that protect against unauthorised access, alteration, disclosure or destruction of your transaction information, username and password.

Yes — write to us at support@finpayultra.com with your request and our team will guide you through the process, subject to any information we are required to retain.

Email us at support@finpayultra.com, call 8684018330, or use the contact page — whichever is easiest for you.
Privacy & Support

Questions about your privacy?

Reach the FinPay ULTRA team through any channel below and we’ll walk you through how your information is handled.

Phone 8684018330
Office Hours 9:00 AM TO 11:00 PM
Support Team Privacy & Data Protection Desk
We’re here to help

Need more information about our privacy practices?

Our team will explain exactly what we collect, how it is protected and what choices you have — in plain language, with no jargon.

Disclaimer: This is a sample Privacy Policy template. Please consult with a legal professional to ensure it meets the specific needs of your business.